Privacy Policy

Last updated: September 2026

1. Introduction

BODY GANG SOCIETY ("we", "us", "our") is committed to protecting the privacy of every customer and visitor to bodygangsociety.com ("the Site"). This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and your rights regarding that information. It is provided in line with the Nigeria Data Protection Regulation (NDPR) 2019 and, where applicable, the EU General Data Protection Regulation (GDPR).

2. Information We Collect

We collect the following categories of personal information:

Identity & contact data: full name, email address, phone number, WhatsApp number.
Delivery data: shipping address, city, state, country, postal code, delivery notes.
Order data: items purchased, quantities, prices, order totals, order status, order number.
Account data: hashed password, login timestamps, wishlist contents, order history.
Technical data: IP address, browser type, device type, pages visited, timestamps, referrer URL.
Communication data: messages sent via our contact form, emails, or WhatsApp.
Marketing data: newsletter subscription status and preferences.

We do not collect or store payment card information because this Site does not process online payments. All orders are confirmed by our team via Email or WhatsApp.

3. How We Use Your Information

We use your information to:

Process, fulfil, and deliver your orders.
Send transactional emails — order confirmations, status updates, receipts, password resets.
Respond to your questions and support requests.
Send marketing communications (only if you have opted in).
Detect, prevent, and investigate fraud or abuse.
Comply with legal obligations.
Improve our website, product catalogue, and service quality.

4. Legal Basis for Processing

We rely on the following legal bases:

Contract: to fulfil orders you have placed with us.
Consent: for marketing emails, cookies, and other optional processing.
Legitimate interest: for fraud prevention, security, and improving our services.
Legal obligation: for tax, accounting, and regulatory compliance.

5. Sharing Your Information

We do not sell your personal information. We may share it with:

Delivery partners and couriers to fulfil your order.
Email service providers to send transactional emails and, if subscribed, marketing emails.
Hosting and technology providers who operate our website and store data on our behalf.
Legal authorities if required by law, court order, or to protect our legal rights.

All third parties are required to protect your data and use it only for the purposes we specify.

6. Cookies

We use cookies and similar technologies to keep you signed in, remember your cart and wishlist, and understand how visitors use the Site. You can disable cookies in your browser settings, but some parts of the Site (cart, checkout, account) will not work without them.

7. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, typically:

Order records: 7 years (for tax and accounting compliance).
Account data: until you delete your account, plus a short retention period for legal compliance.
Marketing data: until you unsubscribe.
Server logs: up to 12 months.

8. Your Rights

Under the NDPR and (if applicable) the GDPR, you have the right to:

Access the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your personal information ("right to be forgotten").
Object to or restrict certain processing.
Withdraw consent at any time (for marketing or optional processing).
Lodge a complaint with the Nigeria Data Protection Commission (NDPC).

To exercise any of these rights, email us at the address below. We respond within 30 days.

9. Security

We take reasonable and appropriate technical and organisational measures to protect your information, including encrypted connections (HTTPS), hashed passwords, server-side validation, rate limiting, and access controls. No internet transmission is perfectly secure; we cannot guarantee absolute security.

10. Children

Our Site is not directed at children under 13. We do not knowingly collect information from children. If you believe a child has provided us information, contact us and we will delete it.

11. Changes to This Policy

We may update this policy from time to time. The current version will always be published on this page. Material changes will be communicated to registered users by email.

12. Contact Us

For any question about this Privacy Policy or your personal information:

Email: sales@bodygangsociety.com
Phone/WhatsApp: +234 803 214 2576
Address: Lagos, Nigeria